Poplingo Terms of Service

These Terms apply to the Poplingo website, browser extension, redemption pages, authorization activation/verification/device management APIs, Poplingo-hosted translation APIs, and directly related support pages and documentation.

By visiting the website, installing or using the extension, calling the related APIs, purchasing or redeeming a license, contacting support, or continuing to use the updated services, you agree to be bound by these Terms. If you do not agree, you must stop accessing and using the relevant services.

If you use Poplingo on behalf of a team, company, or other organization, you represent and warrant that you have the authority to bind that entity to these Terms, and that the entity accepts these Terms.

You must use Poplingo in compliance with local laws and regulations, browser platform rules, target website rules, third-party Provider policies, and these Terms. You are responsible for determining whether specific content, webpages, subtitles, links, or context can be read, translated, processed, cached, or sent to the corresponding service endpoints.

Poplingo is intended for general users and team scenarios, not for minors to independently enter into complex contracts or make high-risk professional decisions. If your jurisdiction requires guardian consent or imposes additional restrictions, please ensure compliance before using.

Provided you continuously comply with these Terms, Poplingo grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the service solely for your personal learning, general reading assistance, or internal business support.

Certain features may require license activation, trial eligibility, Beta invitations, or future account systems. During activation, verification, and device management, the system may process necessary information—such as your email, license key, device ID, device name, current device status, and verification time—to determine if the current device has the required access rights.

Unless otherwise specified on the checkout page, event rules, or separate notices, current paid plans generally support up to 3 simultaneously activated devices. When changing devices, reinstalling your browser, or clearing local data, you should log out the old device first or contact support to handle past activation records.

Poplingo is currently in continuous iteration. Certain features, quotas, license types, purchasing paths, and delivery methods may vary by product stage, region, channel, or promotional rules. Not all paid plans will be available for self-serve checkout at all times.

If the checkout page or event details display "Yearly," "Lifetime," or "Trial" plans, their meaning is generally defined by that specific page or rule. Based on current public documentation, a Yearly plan starts from the date of activation; a Lifetime license has no fixed expiration date for the current product, but does not guarantee that we will permanently provide any specific online services, third-party APIs, Beta features, or future capabilities.

We may adjust prices, feature scopes, quotas, delivery methods, or business models for future new purchases, renewals, channels, or events. Unless required by the checkout page or mandatory law, such adjustments generally will not retroactively alter the established license duration you have already acquired.

You must complete the purchasing process according to the price, currency, payment method, tax obligations, key delivery path, and delivery time shown on the checkout page, order details, manual confirmation message, or event rules. The email, payment screenshots, or other proofs you provide during payment notes, redemptions, or support contacts must be authentic, complete, and sufficient for identity verification.

For license keys currently delivered manually and not otherwise specified on the checkout page, you can generally request a full refund within 7 days of purchase, provided the license key has not been used or activated. Once a refund is confirmed, the associated license key, trial eligibility, or device access rights may be revoked simultaneously.

Activated, used, custom-delivered, gifted, trial, event-issued, or abuse/fraud-risk licenses are generally non-refundable, unless mandatory law dictates otherwise or the checkout/event page explicitly promises so. If you wish to continue using a Yearly plan after it expires, you must renew it using the methods available at that time; Lifetime plans generally do not require regular renewals.

Poplingo currently offers at least three translation routes: first, local browser translation capabilities; second, third-party AI Providers configured and connected by you; third, Poplingo-hosted translation APIs and built-in features like the "Smart Model." Different routes have varying costs, availability, privacy impacts, regional compliance requirements, and result quality.

When you actively select a third-party Provider or input custom API Keys, Base URLs, models, or other configurations, the relevant text content and necessary context may be sent to the corresponding third-party endpoints to complete translation, definition, subtitle processing, or other reading assistance requests. The terms, privacy policies, billing rules, rate limits, and content policies are directly between you and that Provider.

When you use Poplingo-hosted translation APIs, free quota translations, post-authorization translations, or "Smart Model" features, the requests are first sent to Poplingo or its proxy interfaces. To fulfill these services, we may use our own infrastructure as well as underlying model providers, hosting services, CDNs, logging, or risk control vendors acting on our behalf. Quotas, queuing, anti-abuse, and authorization verification rules under this route are determined by Poplingo.

Poplingo is an independent product. When our website, product interfaces, legal documents, help content, or marketing materials mention model, provider, or company names such as GPT, OpenAI, Claude, Anthropic, DeepSeek, Qwen, Alibaba Cloud, GLM, or Zhipu AI, those references are used only to describe compatibility, configuration options, integration targets, or underlying technical routes.

Unless we explicitly state otherwise in a separate written agreement, such references do not mean that Poplingo is affiliated with, endorsed by, sponsored by, authorized by, or officially partnered with any of those model creators, API providers, trademark owners, or their affiliates. Poplingo provides its own product experience, interface layer, workflow design, and service rules on top of supported third-party capabilities.

If a third-party model, provider, or platform imposes trademark usage rules, branding requirements, API restrictions, or other disclosure obligations, you agree that the relevant names and marks remain the property of their respective right holders. We may update our product copy, compatibility descriptions, or disclosure wording at any time to maintain legal compliance, reduce user confusion, or satisfy payment, platform, or review requirements.

To protect product stability, third-party API resources, and the legitimate rights of other users, you must not use Poplingo in a manner that violates laws and regulations, exceeds normal use purposes, circumvents access controls, or compromises platform security.

To the extent permitted by applicable law, you retain your legal rights to your input content. However, to enable the service to perform translation, caching, synchronization, authorization verification, risk control, security processing, and customer support, you grant us and the service providers processing data on our behalf a limited, non-exclusive, revocable processing right, solely for the purpose of providing and maintaining the relevant services.

Poplingo and its associated software, interfaces, copy, logos, code, structural design, website content, and related intellectual property remain the property of Poplingo or its licensors. Except as explicitly permitted by applicable law, you may not copy, modify, publish, distribute, or create derivative works without authorization.

AI-generated, interpreted, or translated results may contain errors, omissions, delays, formatting deviations, contextual misunderstandings, or inconsistencies with the original meaning. You must independently verify the results against the original text, business context, and your professional judgment, and bear the consequences of their use.

If you submit feedback, suggestions, bug reports, or product ideas to us, you agree that we may use them to improve, maintain, promote, or develop Poplingo products without compensating you, but this does not grant us rights beyond the aforementioned purposes over your original input content.

Poplingo relies on browser platform capabilities, target website structures, network environments, third-party AI Providers, hosted infrastructure, authorization backends, and other external dependencies. Changes to any of these dependencies may result in limited functionality, partial unavailability, reduced compatibility, processing delays, or results that do not meet expectations.

Based on product upgrades, security risks, compliance requirements, third-party dependency changes, commercial arrangements, or operational needs, we reserve the right to adjust, suspend, deprecate, replace, or terminate certain features, licensing strategies, API capabilities, device rules, compatibility scopes, pricing displays, or access entry points.

If you violate these Terms, abuse APIs, circumvent restrictions, disrupt system stability, or expose us, third-party Providers, or other users to risks, liability, or adverse impacts, we have the right to limit, suspend, or terminate your access to all or part of the relevant services.

Poplingo is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, we make no express or implied warranties regarding the continuous availability, error-free operation, uninterrupted service, full compatibility, accuracy of results, fitness for a particular purpose, or non-infringement of the service.

Browser platform restrictions, structural changes to third-party websites, fluctuations in third-party AI services, network failures, API policy adjustments, authorization system changes, or other uncontrollable factors may cause limited functionality, partial unavailability, processing delays, or results that do not meet expectations.

Any descriptions of effects, scenarios, performance, or roadmaps in checkout pages, help documentation, support replies, or promotional materials—unless explicitly stated as forming an additional commitment—are generally intended to illustrate product direction and do not constitute a guarantee of permanently providing specific capabilities.

To the maximum extent permitted by applicable law, Poplingo, its affiliates, developers, and suppliers shall not be liable for any indirect, incidental, special, punitive, or consequential damages, or for data loss, business interruption, third-party fees, substitute procurement costs, or lost profits arising from the use or inability to use the service.

If applicable law does not allow the complete exclusion of certain liabilities, those liabilities shall be assumed to the minimum extent permitted by law and interpreted strictly. We do not use these Terms to exclude liability for intentional misconduct, fraud, personal injury, gross negligence, or liabilities that applicable law expressly prohibits excluding.

If the law requires us to assume liability, such liability is generally limited to direct and reasonably foreseeable damages, and does not include your independent obligations to third-party Providers, target websites, browser platforms, or other external services.

Except as otherwise provided by mandatory consumer protection rules of applicable law, the formation, validity, interpretation, performance, and dispute resolution of these Terms are generally governed by the laws of mainland China.

Any disputes arising from these Terms or Poplingo services should first be resolved amicably through negotiation. If negotiations fail, either party may file a lawsuit in a competent court where the operator is located. If your local law as a consumer grants you additional mandatory rights or dispute resolution avenues, those mandatory provisions are not excluded by these Terms.

We may send you notices related to the service, licensing, renewals, risks, or compliance matters via website announcements, in-product prompts, checkout pages, email, or other reasonable means. Electronic notices are generally considered delivered upon sending or posting.

We may update these Terms based on product evolution, legal/regulatory requirements, or operational arrangements. The updated version takes effect upon being published on the relevant website page, unless mandatory law dictates otherwise.

If you continue to access or use Poplingo after the updates take effect, you will generally be deemed to have read, understood, and accepted the updated Terms. If you do not agree with the updates, you should stop using the relevant services.

If any part of these Terms is found to be invalid, unenforceable, or in conflict with mandatory law, it will not affect the continued validity of the remaining provisions. Special agreements on commercial matters explicitly made in checkout pages, event pages, redemption rules, or separate written notices shall prevail in case of inconsistency with these Terms.

If you have questions about these Terms, you can contact us via our website at https://poplingo.leoku.dev or via email at support@mail.leoku.dev.