Help Poplingo getbetter
Ran into an issue, found a bug, or have a new idea? Tell us—your feedback helps Poplingo keep improving.
Check before you submit
Before submitting feedback, we recommend reviewing the FAQ first. It covers solutions for most common scenarios and can help you troubleshoot on your own.
Translation not working or stuck loading?
Usually an API key, model, or endpoint issue. Confirm the active model works in extension settings, then check your network and quota.
Is poor translation quality a bug?
AI output depends on the model, context, and prompts. Try switching models or adjusting the target language—it may not be a product defect.
License activation failed or device limit reached?
Activation steps, device limits, and device transfers are explained in the FAQ with suggested next steps.
Inline or full-page translation fails on a site?
Some sites restrict extensions or use unusual page structures. Check supported scenarios and known limitations first.